Privacy Policy

Updated on 3/20/2024

Introduction

  • Welcome to NexxtSupport. NexxtSupport ('us', 'we', or 'our') operates https://nexxtsupport.com (hereinafter referred to as 'Service'). Our Privacy Policy governs your visit to https://www.nexxtsupport.com, and explains how we collect, safeguard, and disclose information that results from your use of our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Terms not defined in this Privacy Policy are defined in our Terms and Conditions. Our Terms and Conditions ('Terms') govern all use of our Service and together with the Privacy Policy constitute your agreement with us ('agreement').

Definitions

  • Service refers to the website operated by NexxtSupport.
  • Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data is data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies are small files stored on your device (computer or mobile device).
  • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
  • Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller.
  • Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

  • We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected include Personal Data such as Email address, First name and last name, Cookies, and Usage Data. We use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at nexxtsuport@gmail.com

Use of Data

  • NexxtSupport uses the collected data for various purposes including to provide and maintain our Service, notify you about changes to our Service, allow you to participate in interactive features of our Service when you choose to do so, provide customer support, gather analysis or valuable information so that we can improve our Service, and monitor the usage of our Service.

Retention of Data

  • NexxtSupport will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

  • Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, we transfer the data, including personal data, to the United States and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. NexxtSupport will take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy, and no transfer of your personal data will occur to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

  • Under certain circumstances, NexxtSupport may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • If NexxtSupport or its subsidiaries are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • To fulfill the purpose for which you provide it, such as displaying your company’s logo on our website.
  • For any other purpose with your consent.

Security of Data

  • The security of your data is paramount to us, but it's important to acknowledge that no method of transmission over the Internet or method of electronic storage can be considered 100% secure. While NexxtSupport strives to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Protection Rights Under GDPR

  • If you reside in the European Union (EU) or European Economic Area (EEA), you have certain data protection rights as covered by the General Data Protection Regulation (GDPR). NexxtSupport is committed to facilitating the exercise of these rights, including but not limited to the rights to access, rectify, object to processing, restrict processing, and data portability of your personal data. Additionally, you have the right to withdraw consent at any time where NexxtSupport relies on your consent to process your personal information.
  • To exercise these rights or for inquiries, please contact nexxtsuport@gmail.com. Note that we may request verification of your identity before proceeding with your request. We may not be able to provide service without some necessary data.
  • You have the right to lodge a complaint with a Data Protection Authority (DPA) about our collection and use of your personal data. For more information, please contact your local DPA in the European Economic Area (EEA).

Data Protection Rights Under CalOPPA

  • CalOPPA requires commercial websites and online services to post a privacy policy. This policy extends beyond California, affecting any entity in the United States (and potentially the world) that collects personally identifiable information from California consumers.
  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word 'Privacy' and is easily accessible on our website.
  • Users will be notified of any privacy policy changes on our Privacy Policy Page.
  • Users can change their personal information by contacting nexxtsuport@gmail.com.
  • We honor Do Not Track signals. We do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Service Providers

  • We employ third-party companies and individuals (Service Providers) to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

  • NexxtSupport uses third-party Service Providers for monitoring and analyzing the use of our Service.
  • Stripe is used for payment processing services. For more information on Stripe's privacy practices, please visit Stripe's Privacy Policy.
  • Vercel is used for deploying and hosting our application. For more information on Vercel's privacy practices, please visit Vercel's Privacy Policy.

CI/CD Tools

  • We use third-party Service Providers to automate the development process of our Service.
  • GitHub is used for code hosting, project management, and version control. For more information on GitHub's data collection and protection practices, please visit GitHub's Privacy Policy.

Behavioral Remarketing

  • NexxtSupport may use remarketing services to advertise on third party websites to you after you visited our Service. We, along with our third-party vendors, may use cookies to inform, optimize, and serve ads based on your past visits to our Service. Currently, we do not use Google Ads (AdWords) or Facebook for remarketing purposes, but this may change in the future.
  • You may opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also provides a Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
  • To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada, or the European Interactive Digital Advertising Alliance.

Payments

  • For paid products and/or services within our Service, we use third-party services for payment processing. We do not store or collect your payment card details. This information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
  • Stripe is used for payment processing. For more information on Stripe's privacy practices, please visit https://stripe.com/us/privacy.

Links to Other Sites

  • Our Service may contain links to other sites not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children's Privacy

  • Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

Changes to This Privacy Policy

  • NexxtSupport reserves the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our website, revise the updated date at the top of this page, and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
  • Users are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

  • If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via email at nexxtsuport@gmail.com.